After an order is processed, how long will the job take to be completed?
A job is complete depending on how large, small, detailed or demanding the order is. Each job requires its own sufficient amount of time to design, manufacture and install your desired signage that is made custom especially for you.
What is a "proof"?
After your order has been processed, it is sent to the designer who creates the image, the size requirements, materials and tools needed in order to create a proof. Once the all the information is put onto the proof, it is sent, e-mailed, or viewed by the customer in person to approve. If any changes are needed to be made, then the proof will be revised in order to meet your desired requirements before any actions take place.
Why do I need to look at a proof if I've already given you everything I need to have done?
Proofs benefit you and us as well because it prevents any mistakes or miscommunications from being processed into the order. Once all the measurements are taken down and all the information being transferred over into our hands, we only wish to double check that everything is correct. We wish to make the process as efficient as possible, so by using proofs, you are able to view your signage in a 3-D image that you can visualize and approve.
Do I still need to approve a proof if I bring my work in on disk?
Information on a disk can still be misinterpreted, especially without the customer being aware of any accidental resizing or color distortion that can be possible by file transfers. We strive to meet the expectations of the customer, so even if the work is all provided on a disk, proofs can still ensure quality work.
How do I go about getting an estimate from you?
If you are already aware of what you wish to order, then feel free to contact us by e-mail, phone, fax, or even coming into our store! Smaller orders can be placed through e-mail or through a phone call. For quality work on larger job projects, visiting our store would be your best bet in order to ensure all the information is accurate.
Do you offer wholesale discounts?
Wholesale discounts vary depending on the signage and its cost. Please feel free to contact us with more information about wholesale.
What is the best color combination for my signage?
Color combinations also depend on your personal preference. Most often, there are certain color schemes for specific places like eateries tend to have more red and yellow, whereas chain hotels like to add in their own personal colors including blue or burgundy. Also located on our website is a sample page of color combinations on signs so you can see the look of the colors before you order!
Terms & Conditions
The giving or sending of an order to us constitutes acceptance of these terms by the buyer and should these terms be unacceptable, then notification must be given to us immediately in writing. (1) INTRODUCTION All business undertaken by Apt Sign Manufacturing Ltd is transacted subject to these conditions, each of which shall be deemed to be incorporated in and to be a condition of any agreement between the company and its customers. No agent, servant or employee of the company has the authority to alter or vary these conditions. (2) PURCHASER'S AUTHORITY Purchasers entering into transactions with the Vendor expressly warrant that they are authorised to accept and are accepting these conditions, not only for themselves but also as agents for and on behalf of all other persons who are or may become interested in the Vendors goods or products whether in whole or part thereof. (3) ACCEPTANCE AND LIMITS OF CONTRACT (i) No quotation made by the company shall constitute an offer by the company. (ii) An order placed with the company or any acceptance of a tender made by the company becomes binding only when the order or tender is accepted by the company issuing of an invoice for such goods being sent by mail or other means to the purchaser. (iii) The company undertakes to produce designs, etc. within the accepted tolerances of commercial printing. Deviations from dimensions or quality which are technically unavoidable maybe faulted. (iv) No order placed with Apt Sign manufacturing Ltd can be cancelled by the Customer except with the agreement in writing of Apt Sign Manufacturing Ltd and on terms that the customer will indemnify Apt Sign Manufacturing Ltd in full against all loss (including loss of profit) cost (including the cost of all l labour & materials used) damages, charges and expenses incurred by Apt Sign Manufacturing Ltd as a result of cancellation. (v) Any stock that the company agrees to hold against contract will be forwarded to the customer after six months without further modification unless special agreement is reached to extend this period. (4) SUITABILITY OF GOODS (i) Tests should be carried out to ascertain the suitability of any materials/adhesives etc. for the purpose required. All information is given in good faith but without warranty expressed or implied. (ii) In placing this order, the customer agrees to indemnify the company against any claim which may be made against the company, in respect of the infringement of copyright or of a Trade mark or of a registered design as a result of the manufacturer and the sale of the goods ordered hereby, and also against any costs incurred by the company in relation to any claims. (iii) As the use of any of our products is completely outside our control, we cannot accept any liability under any circumstances for misuse or incorrect use of any product supplied by us, (5) CONSEQUENTIAL LOSS Our liability is limited to goods replacement only and we are not to be held responsible for any direct or consequential damages or expenses to any party. (6) DESPATCH Every effort will be made to keep despatch promises given. No liability will be accepted for loss through non-delivery or delay. (7) CLAIMS/SHORTAGES (i) Any complaints or shortages of goods, damages to or loss of goods must be notified to the vendor in writing within 3 days of delivery and will only be accepted if goods can be examined. (8) PROPERTY OF GOODS AND RISK All goods supplied by us will remain our property until paid in full. Title of goods does not pass until payment has been received in full. If such payment is overdue in whole or part the Company may (without prejudice of any of their other rights) recover or re-sell the goods and may enter upon the customer's premises for that purpose. If any of the goods are incorporated in other goods before such payment, the property in the whole of such other goods shall remain with the company until payment has been made. These Terms and Conditions are accepted as overriding any terms and conditions included in your confirmation order. (9) PRICE VARIATION All prices quoted to the Vendor may be changed at any time to correspond with variation in the price or raw materials, labour, fuel, transport or other overhead expenses which may occur at any time before delivery of the complete order. (10) RETURNS Goods cannot be taken back without the vendor's previous consent and should in all cases be accompanied or preceded by an Advice Note. (11) FORCE MAJEURE The Company shall not be responsible for delay of goods or any part thereof occasioned by an act of God, action by any government, strike, lock-out, combination of workmen, riot or civil commotion, breakdown of machinery, power failure, fire, fuel shortage, loss and/or detention at sea or any other contingency beyond our control. Should any of the goods be rendered unfit for delivery by reason of any of the above acts, the contract so far as it relates to those goods shall be deemed to be discharged. (12) (i) The forgoing Terms and Conditions supersede and exclude all general or special terms or conditions imposed or sought to be imposed by the buyer at any time in relation to the contract. (ii) Invoices are payable net within thirty days from delivery, if an invoice is not paid within the period the company reserves the right to withhold delivery of any further goods unless these arrears of payment are discharged and also to charge interest at Base rate +2 on overdue accounts. (iii) All quotations are given and orders accepted by the company subject to these Conditions of Sale to the exclusion of all others unless otherwise agreed in writing. (iv) This agreement shall be deemed to be made in Ireland and shall be subject and constructed in accordance with Irish Law. (13) ARBITRATION All disputes arising in connection with these conditions of sale shall be settled under the rule of Conciliation and Arbitration of the Chamber of Commerce by one or more arbitrators inaccordance with the rules. The arbitration will take place in Ireland and will be held in English and will be governed by the laws of Ireland. (14) CONDITIONS OF SALE: Orders placed by customers without agreed credit account must be either prepayment in full or (if agreed in advance) by payment made on delivery. Payment terms for customers with agreed credit accounts are strictly 30 days from date of invoice (unless agreed in writing otherwise).